{% extends 'base.html' %}{% block title %}Privacy Notice{% endblock %}{% block breadcrumb %}Privacy{% endblock %}{% block content %}
<article class="card card-pad v26-policy" aria-labelledby="privacy-title">
  <div class="kicker">CUSTOMER INFORMATION</div><h1 id="privacy-title">Privacy notice</h1>
  <p>This notice explains the personal information the Genez Print &amp; Studio platform may handle when you create an account, request a quote, place an order, send support messages or receive a delivery.</p>
  <h2>Information used</h2><p>Depending on what you do, the platform may store your name, account email, phone number, delivery details, quote brief, order and payment status, support messages, artwork files and delivery feedback. Payment card details are handled by the payment provider and should never be sent in a support message.</p>
  <h2>Why it is used</h2><p>Information is used to respond to requests, prepare and fulfil orders, verify payment, provide support, keep operational records and improve services. Campaign source labels may be saved with a quote request or order to understand which marketing channels generate enquiries. The platform does not record visitor IP addresses in its business-event report.</p>
  <h2>Artwork and account security</h2><p>Artwork and order documents are intended to be accessed only through authorized account and staff workflows. Do not upload files containing information you do not have permission to share. Access and retention settings should be reviewed by the Genez administrator before launch.</p>
  <h2>Your privacy requests</h2><p>Signed-in customers can request a copy, correction or deletion review from the privacy request page. Requests are reviewed by staff; records may need to be retained where required for orders, payments, disputes or other applicable obligations. A request is not an automatic account deletion.</p>
  <h2>Contact and policy review</h2><p>For a privacy question, use <a href="{% url 'help' %}">Help &amp; Support</a> or submit a <a href="{% url 'genez_privacy_requests' %}">privacy request</a>. Before public launch, the business should add its full legal name, privacy contact, actual retention periods, service providers and applicable legal basis after review by a qualified privacy adviser.</p>
  {% if user.is_authenticated %}<a class="btn" href="{% url 'genez_privacy_requests' %}">Make or check a privacy request</a>{% else %}<a class="btn" href="{% url 'login' %}?next={% url 'genez_privacy_requests' %}">Sign in to make a request</a>{% endif %}
</article>
{% endblock %}